
Issue briefs
Project Type
design research + service design
Skills
problem framing
qualitative analysis
form giving
versioning
depth
breaking down complex social issues into compact, accessible briefs
The Challenge
Law reviews and business periodicals have been standard for years, but newer fields like social innovation haven’t had a similar resource. Until we set out to make one. Luckily, BYU houses the largest university-run social innovation center in the world. Myself and other interested individuals from the Ballard Center formed the pioneering team.
How do you create a database that is simultaneously rigorous and accessible?
The Process
We brainstormed which elements would be simple, thorough, and flexible enough to become a highly-trusted academic source that could also be read by audiences like middle-school aged children. After multiple rounds of iteration, we settled on the following key elements:
contributing factors
consequences
practices
description
impacts
gaps
key takeaways
To prototype these elements and the brief forming process, each of us selected a topic and began writing a brief.
My topic was inspired by prior travels to India and my fierce belief that lifting up women accelerates progress across the board. The previous summer I had traveled to India with a humanitarian group where we partnered with a local non-profit to build self-sustaining latrines, provide english lessons, create a fundraising campaign, and offer togetherness at a leper colony.








I poured myself into research—filtering through complex, international sources—simultaneously parsing interconnected factors as well as connecting the dots. We met as a team regularly to share our learnings of the process.
To ensure execution of an accessible voice, we paired up as editing partners.
Lessons
1. I love scaled, positive impact
With the number of competent human-beings around the globe, I know we can solve these issues. I loved contributing to that in one small way. This project solidified my goal to make a dent in girls’ and women’s empowerment.
2. Simplicity & complexity can co-exist
We live in a complicated world with an ever shortening tolerance for product complexity. But these two conditions do not have to be mutually exclusive.


The results
“Whatever it is, the way you tell your story online can make all the difference.”
— Quote source
“Whatever it is, the way you tell your story online can make all the difference.”
— Quote source
